SERVICE DELIVERY POLICY
Service Delivery Policy – LEBAR TALAM
Last updated: 27th Jan 2026
This policy explains how our products/services are delivered after a successful purchase.
1. Digital Products / PJJ Delivery Method
After your payment is successful:
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The PJJ join link will be displayed on the Order Received (Thank You) page immediately after checkout.
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You may also receive the link again via WhatsApp for delivery support (transactional assistance).
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Entry into the PJJ group is subject to manual admin approval for verification.
2. Delivery Timeline
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Join link: immediately available on the Order Received page after successful payment
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Manual approval: typically within [1–24 hours] during business hours
If you do not see the join link or approval is delayed beyond the timeframe, please contact us with your Order Number.
3. Customer Support
Email: ctrogcakes@gmail.com
WhatsApp: 60167366900
Operating Hours: Mon–Fri, 9:00am–6:00pm (MYT)